- Shipping and Refund
Soft Pastels have a silky smooth flow of extremely intense color. Brilliant, vivid results make them ideal for amateur artists, student lessons, and creative enthusiasts. Perfect for drawing fine details as well as shading larger areas. They are well suited for different types of paper (e.g. flock paper), but fantastic effects can also be achieved on other surfaces. They can easily be wiped using a finger, paper wiper, or pastel brush. Half-length sticks = 1.25". Gentle fixing is recommended.
Ages: 12 and above
Contents Include: 48 Soft Pastel: #101 White x2, #103 Ivory, #104 Light Yellow, #205 Cadmium Yellow Lemon, #107 Cadmium Yellow, #108 Dark Cadmium Yellow, #109 Dark Chrome Yellow, #13 Orange Glaze, #115 Dark Cadmium Orange, #128 Light Purple Pink, #126 Permanent Carmine, #226 Alizarin Crimson, #119 Light Magenta, #125 Middle Purple Pink, #133 Magenta, #141 Delft Blue, #169 Caput Mortuum, #138 Violet, #137 Blue Violet, #247 Indanthrene Blue, #120 Ultramarine, #143 Cobalt Blue, #152 Middle Phthalo Blue, #146 Sky Blue, #155 Helio Turquoise, #153 Cobalt Turquoise, #165 Juniper Green, #159 Hooker's Green, #264 Dark Phthalo Green, #156 Cobalt Green, #266 Permanent Green, #171 Light Green, #268 Gold Green, #172 Earth Green, #280 Burnt Umber, #182 Burnt Ochre, #183 Light Yellow Ochre, #102 Cream, #189 Cinnamon, #132 Beige Red, #231 Cold Grey II, #233 Cold Grey IV, #235 Cold Grey VI and #199 Black x2 in a box.
Option 1 – No Refunds/Exchanges:
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [•] with details of the product and the defect. You can send the item you consider defective to:
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Option 2 – Refunds Permitted:
We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us at [•].
2. Exchanges [Delete if you select Option 1]
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at [•] with details of the product and the defect. You can send the item you consider defective to:
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
3. Exceptions [May be included if you select Option 2]
Some items are non-refundable and non-exchangeable. These include: [list items]
To return the item you purchased, please mail it to:
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.